How to use Endian Network

WHAT IS ENDIAN NETWORK?

Endian Network is a web-based centralized management and monitoring solution for all Enterprise Endian hardware, software, and virtual appliances. Endian Network is a unified solution for accessing, monitoring, updating and upgrading all your Endian UTM enterprise appliances.

Below,we will illustrate how to install updates and how to connect to your Endian UTM enterprise appliances.

LOGIN ON ENDIAN NETWORK

Open your favorite browser, type https://network.endian.com in the URL bar and insert your credentials:

Once you are logged in, you will see the list of your devices that belong to your organization. If there are child organizations under the parent, you need to flag the Display systems of all child organizations as well in order to see all appliances

LOGIN ON AN APPLIANCE

There are two types of connections available,one is a Web GUI connection and the other one is an SSH connection .

SSH CONNECTION

Click on the terminal icon in order to create the tunnel to your appliance.

If you will see this output

check the troubleshooting section.If everything will be fine,open your favorite SSH client and connect to your appliance using the connection data automatically generated by Endian Network.

WEB GUI CONNECTION

click on the WEB GUI icon in order to create the tunnel to your appliance.

If you will see this output

check the troubleshooting section.If everything will be fine,open the link automatically generated by Endian Network.If no errors are shown,copy the link in a new tab in order to establish a WEB connection to your appliance.

INSTALL UPDATES

Select one or more devices and in the Actions menu select Upgrade Systems

Confirm the action clicking on Confirm action button

Endian Network will notify you that the update is scheduled

In order to check the update status , select the bar code icon of the system

and see the process status

Select Package upgrade in the Action option and press Filter to see only updates processes.

Once the process is ended correctly you will have a similar output

TROUBLESHOOTING

If your appliance is shown as dead or if the tunnel can't be generated,usually means that there is a communication error between the appliance and Endian Network.

In this cases make sure that:

1. These ports/IP must be reachable from the Endian UTM enterprise appliance for a working Endian Network communication (see New access matrix, active after 15.July 2014 section).If the appliance has a private IP on Uplink (RED zone),make sure that device(s) in front of it allow access to the Endian Network destinations from appliance source IP.

2. DNS resolution is working.Check that DNS configured on Endian UTM enterprise appliance RED interface are working correctly.

3. Allow access from Endian Network option is enabled on your Endian UTM enterprise appliance under System > Endian Network > Remote Access.If the option is enabled,disable and after dew seconds re-enable it.

To directly check if the appliance is able to reach the needed resources, you can use telnet tool from the appliance CLI to test all the ports/IP listed in the access matrix listed here. For example, to check if the appliance is able to reach register.endian.com on port 443, you can proceed as following:

root@endian~#: root@endian:~ # telnet register.endian.com 443
(press CTRL+C) ^C
Console escape. Commands are:

l    go to line mode
c    go to character mode
z    suspend telnet
e    exit telnet
(press "c")
Entering character mode
Escape character is '^]'.
(if you are able to reach this point, the port is reachable, so to exit press CTRL+5 and then "e")