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How to use Endian Network

WHAT IS ENDIAN NETWORK?

Endian Network is a web-based centralized management and monitoring solution for all Enterprise Endian hardware, software, and virtual appliances. Endian Network is a unified solution for accessing, monitoring, updating and upgrading all your Endian UTM enterprise appliances.

Below,we will illustrate how to install updates and how to connect to your Endian UTM enterprise appliances.

Warning

In order to login on Endian network you need a valid account. An Endian UTM enterprise appliance must be registered and must have a valid maintenance, otherwise it won't be possible to update or connect to it. For more information about registration see here

 

LOGIN ON ENDIAN NETWORK

Open your favorite browser, type https://network.endian.com in the URL bar and insert your credentials:

 

mceclip0.png

 

Once you are logged in, you will see the list of your devices that belong to your organization. If there are child organizations under the parent, you need to flag the Display systems of all child organizations as well in order to see all appliances

 

mceclip3.png

 

LOGIN ON AN APPLIANCE

Warning

An Appliance must be online in order to connect on it. See troubleshooting section if it is shown as offline

There are two types of connections available,one is a Web GUI connection mceclip2.png and the other one is an SSH connection mceclip1.png.

SSH CONNECTION

Click on the terminal icon mceclip1.png in order to create the tunnel to your appliance.

If you will see this output

mceclip3.png

check the troubleshooting section.If everything will be fine,open your favorite SSH client and connect to your appliance using the connection data automatically generated by Endian Network.

WEB GUI CONNECTION

click on the WEB GUI icon mceclip2.png in order to create the tunnel to your appliance.

If you will see this output

 

mceclip4.png

 

check the troubleshooting section.If everything will be fine,open the link automatically generated by Endian Network.If no errors are shown,copy the link in a new tab in order to establish a WEB connection to your appliance.

 

INSTALL UPDATES

 

Select one or more devices and in the Actions menu select Upgrade Systems

 

Warning

An Appliance must be online. With this procedure only minor updates will be installed. See troubleshooting section if the appliance is shown as offline

 

 

 

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Confirm the action clicking on Confirm action button

 

 

Note

If you want to reboot the appliance at the end of the update process,flag the Reboot? option

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Endian Network will notify you that the update is scheduled

 

 

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In order to check the update status , select the bar code icon of the system

 

 

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and see the process status

 

 

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Select Package upgrade in the Action option and press Filter to see only updates processes.

Once the process is ended correctly you will have a similar output

 

 

mceclip6.png

 

 

 

TROUBLESHOOTING

 

If your appliance is shown as dead or if the tunnel can't be generated,usually means that there is a communication error between the appliance and Endian Network.

In this cases make sure that:

  1. These ports/IP must be reachable from the Endian UTM enterprise appliance for a working Endian Network communication (see New access matrix, active after 15.July 2014 section).If the appliance has a private IP on Uplink (RED zone),make sure that device(s) in front of it allow access to the Endian Network destinations from appliance source IP.
  2. DNS resolution is working.Check that DNS configured on Endian UTM enterprise appliance RED interface are working correctly.

  3. Allow access from Endian Network option is enabled on your Endian UTM enterprise appliance under System > Endian Network > Remote Access.If the option is enabled,disable and after dew seconds re-enable it.

To directly check if the appliance is able to reach the needed resources, you can use telnet tool from the appliance CLI to test all the ports/IP listed in the access matrix listed above. For example, to check if the appliance is able to reach register.endian.com on port 443, you can proceed as following:

root@endian~#: root@endian:~ # telnet register.endian.com 443
(press CTRL+C) ^C
Console escape. Commands are:

l    go to line mode
c    go to character mode
z    suspend telnet
e    exit telnet
(press "c")
Entering character mode
Escape character is '^]'.
(if you are able to reach this point, the port is reachable, so to exit press CTRL+5 and then "e")
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