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End of Life Policy

As Endian solutions are constantly evolving towards more performing and more efficient platforms, we periodically announce End of Sale and End of Life cycles milestones, along with the recommended migration path to the latest generation replacement product.

Once an End-of-Sale date is announced, you may continue to order products from your Authorized Endian Partner while limited stock is available. Customers with active maintenance will receive continued technical support and limited software support until the End-of-Life.

Check the table below containing the list of hardware in End-of-Life and get further information about availabe services and migration path.

Definitions:

End of Sale: last date for Partners and Customers to purchase an Endian product directly from Endian
End of Life
: Conclusion of development and support for defined End-of-Sale products and subscriptions
Migration
: Recommended last generation product for replacement  

 

Product

End of Sale

End Of Life

Migration

Endian UTM Mini

Date of Purchase 2006-2009

1 June 2011

30 June 2012

Endian UTM Mini ARM

Endian UTM Mini

Date of Purchase 2010

1 June 2011

31 December 2014

Endian UTM Mini ARM

Endian UTM Mini

Date of Purchase Jan-May 2011

1 June 2011

31 December 2015

Endian UTM Mini ARM

Endian UTM Mercury

Date of purchase 2006-2009

1 March 2011

30 June 2012

Endian UTM Mercury 2011

Endian UTM Mercury

Date of purchase 2010

1 March 2011

31 December 2014

Endian UTM Mercury 2011

Endian UTM Mercury

Date of purchase Jan-Feb 2011

1 March 2011

31 December 2015

Endian UTM Mercury 2011

Endian UTM MacroX1-X2

Date of Purchase 2006-2009

1 March 2011

30 June 2012

Endian UTM Macro X series 2011

Endian UTM MacroX1-X2

Date of Purchase 2010

1 March 2011

30 June 2012

Endian UTM Macro X series 2011

Endian 4i Office

Endian 4i Edge 200

30 June 2012

30 June 2015

Endian 4i Edge 112

Endian 4i Edge 300

31 July 2014

31 July 2019

Endian 4i Edge 313

Endian 4i Edge 500

31 July 2014

31 July 2019

Endian 4i Edge 515

Endian Mini ARM

May 31 2015

May 31 2018

Endian UTM Mini 25

Endian Mini Edge

May 31 2015

May 31 2018

Endian UTM Mini 25

Endian Mercury 2011

May 31 2015

May 31 2018

Endian UTM Mercury 100

Endian Macro X1 2011

May 31 2015

May 31 2018

Endian UTM Macro 250

Endian Macro X2 2011

May 31 2015

May 31 2018

Endian UTM Macro 500

Endian Macro R1

May 31 2014

May 31 2017

Endian UTM Macro 1000

Endian Macro R2

May 31 2014

May 31 2017

Endian UTM Macro 2500

 

General Guidelines

  • The End-of-Life date will generally occur from three up to five years after the End-of-Sale date.

  • All appliances in EOL with an active maintenance subscription will keeop on receiving technical assistance according to Endian SLA.

  • Prior to the End-of-Life date, Endian may provide at its unilateral discretion, maintenance releases, patches, and/or hot fixes. After EOL date no updates and no hotfixes will be released.

  • Endian reserves the right to change security subscriptions (replacing a subscription service with a different, equivalent, service) at any time during the End-of-Sale to End-of-Life period. New subscription services may not always be compatible with Endian products in their End-of-Life period or past End-of-Life.

  • RMA services on appliances covered by hardware warranty are guaranteed until the EOL date.

  • Customers can take advantage of Trade In and Trade Up Programs in order to replace their hardware in End Of Life with a new generation product.

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